On Radio 4's Desert Island Disc programme yesterday, Dame Esther Rantzen was Lauren Laverene's guest. We all know about how Dame Esther set up Childline, but what I didn't know was that she had also set up Silver Line. This is the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week.
The specially-trained helpline team:
- Offer information, friendship and advice.
- Link callers to local groups and services.
- Offer regular friendship calls.
- Protect and support older people who are suffering abuse and neglect
The Silver Line number is: 0800 4 70 80 90 Website: www.thesilverline.org.uk
Maths Chase is a completely free site where you can quickly test your times tables. The site is a very simple game but great for children learning their times table as it is a fun way to learn. Fantatsic way to encourage children of all ages to learn. Click HERE to visit the website.
Assisted Bin Collections
If you are unable to put your own bins out and have no one else to help you, call the Barking and Dagenham number on 020 8215 3000 to request an assessment for an assisted collection. An assisted collection might be required because you are:
- registered disabled
- required temporary assistance due to illness.
Next Step Service - British Red Cross
The British Red Cross provides time limited care and support in the home for people after an accident or illness, giving them the confidence to continue their daily lives. Click HERE for more infoamtion on the service they provide.
New Wheelchair Service Provider
From the 1st April 2018 a new wheelchair service will be provided across Barking and Dagenham, Havering and Redbridge (BHR). This new service will be run by AJM Healthcare, a specialist provider of mobility equipment. All existing users of wheelchair services will be automatically transferred to AJM Healthcare from 1st April. All users are being informed of the changes and how they can contact AJM Healthcare. If you have any questions or queries about the new wheelchair service, please contact AJM Healthcare on 0808 169 1040
If you're in the 40-74 age group without a pre-existing condition, you can expect to receive a letter from your GP or local authority inviting you for a FREE NHS Health check every five years. Click HERE to find out what pharmacies you can get your health check completed.
FREE Safer Homes Service
At Victim Support they provide a free home security service for all residents of Barking and Dagenham, no criteria has to be met.They would like to get the word out to more residents so they can take this opportunity to make their home safer. Please Click HERE for more details.
Free Flu Jabs for Carers
Did you know if you are a carer you are eligable to receive a FREE flu jab. Click HERE for more details.
A brisk 10 minute walk every day can make a difference to your health. Each 10 minute burst of exercise is known as an “Active 10”.Brisk walking is simply walking faster than usual, at a pace that gets your heart pumping. Start with a 10 minute brisk walk a day and then see if you can gradually build up to more.It’s the easy way to improve your health and wellbeing. No gym memberships, no Lycra. Just 10 minutes and you! Click HERE to read more
The disabled identification card launched in 2015 and is run by disabled people or parents and relatives of disabled people. They are more than just an identification card, they are committed to helping individuals or groups to achieve ordinary things and some extraordinary things in their lives. Not every disability is visible. Click HERE to apply for a card or for more information.
Talk 2 Us
The Barking & Dagenham CAMHS, child wellbeing service, is a 1 year pilot project offering parents, children and young people, brief support, in the form of guided self-help. Talk 2 Us hope to support young people with mild mental health problems such as low mood, lethargy, anxiety, panic attacks, phobias etc. early on so that these problems don't develop into something more serious later down the line. Young people can be referred by any professional (including youth centre leaders) who think they may benefit from our support or Parents/carers and young people can request a referral to this service through their school. Please Click HERE & HERE to view both the leaflets for more information.
Community Clinical Locality Lead
Click HERE for a comprehensive contact list of how to contact health services stating what Community Matron is signed to what GP Practise. We want to share this information to as many Carers as possible as it is an extremely valuable service and will help Carers to cope with their cared for person at home.
Lenderhand is a charity that has been set up to provide families and individuals living in the county of Essex who are on a low income with assistance by paying for goods or services up to £1,000 that they could not otherwise afford, providing a helping hand through the challenging periods of their lives. We want to be able to give a helping hand when times have become tough due to difficult circumstances, and where something small would make the biggest difference to everyday life.Lenderhand pays for goods or services that the individual or family could not otherwise afford. This is not a monetary grant and each application is considered on a case by case basis, meaning that the goods or services we pay for would be unique to that individual's circumstances. For example, are you struggling to buy clothes or food for your children? Or have you recently lost a source of income due to illness and can’t afford the travel to and from the hospital?See the Lenderhand website for more information about the charity and how it helps.
Pay It Forward
UK Facebook support group based in Dagenham Essex. Responding to someone's kindness and forwarding that kindness on to someone else. A lady named Tracey is the owner of the group and she created the group in 2014 mainly to help those in need. It is also nice to be gifted items that you may not be desperate for but would like to brighten your home or a gift set to make you feel and smell lush for example.
If you have something that's too good to throw out or you no longer have the space or use of it and you need it gone and willing to give it away, then I'm sure there is someone out there that would love it.
You can offer anything you like on the Facebook page as long as its not offensive and in good/reasonable and working condition. You really could help someone else out. Click HERE to go to the Facebook page where you will need to join the group to be involved.
Volunteer Driver Scheme
The Volunteer Driver Scheme has been set up to assist older and vulnerable residents of Barking and Dagenham to attend health appointments and social activities that they would normally struggle to attend. Locations would usually be within the Borough, though occasionally there are requests for journeys outside the Borough that would include Moorefield’s Eye Hospital, and The Royal London Hospital (Whitechapel). All volunteers are interviewed, receive an induction, have a full DBS which is paid for by the scheme and are trained in Manual Handling, Sight Awareness, bespoke First Aid, and Health and Safety Training.WHO TO CONTACT? Mary Mathurin on 0208 724 3317 or via email firstname.lastname@example.org.
LifeBook - Age UK
The LifeBook is a free booklet where you write important and useful information about your life, from who insures your car to where you put the TV licence.Sometimes it is easy to mislay important documents and information, so, we developed the LifeBook to help you find exactly what you need without searching.Why should I complete it?The LifeBook will not only help you to be more organised but could also be invaluable to a family member or a friend if they need to find important information about you in an emergency.How do I use it? Follow the step-by-step instructions to fill in the various sections with your details, contacts and locations of important documents. You don’t have to do it all at once - just complete it at your own pace. Click HERE to download your own Lifebook.
Are you a relative of someone with a Psychosis or Bipolar Disorder?
What is REACT? REACT (Relatives Education And Coping Toolkit) is online peer-supported toolkit for relatives of people with psychosis or bipolar disorder.The aim of this study is to test the effectiveness of REACT for reducing relatives’ distress and explore the costs involved in delivering this intervention.Click HERE to find out more information.
UK POWER NETWORKS
Power cuts don’t happen very often but if the electricity network is damaged or develops a fault it’s Power Networks job to get your power back on. Their engineers will work around the clock 24/7 to restore your power as quickly and as safely as possible.They hold a list of vulnerable customers called a ‘Priority Services Register’ and for these customers they can provide extra support during a power cut. If you live in London, the East or South East of England, then being on our Priority Services Register will ensure you will receive extra support if you experience a power cut.Click HERE to find out more information.
Are the leading provider of access information for disabled people in the UK, featuring over 120,000 places of interest.Are you fed up with leaving days out to chance? Frustrated not knowing whether soemwhere will be accessible to until you get there?If you want to know
- Whether somewhere has accessible parking
- If there are steps to access the building
- Whether theres a hearing loop
- If signage and information is clear and available in large print
- If staff receive disability awaremness training
you will find all the answers at www.disabledgo.com.
COMPLAINT ABOUT THE YOUR NHS TREATMENT OR CARE?
NHS Complaints Advocacy Service - If you feel that you need support to raise your concern or complaint with us, you can contact POhWER’s NHS Complaints Advocacy Service. They can provide independent, free and confidential information and support to people wishing to make a complaint about the NHS. You can contact them on 0203 553 5960 , via email at LondonIHCAS@pohwer.net or visit their website at www.pohwer.net. Click HERE and HERE to see their leaflet for more information
HOUSING ONLINE ASSESMENTS
Enhanced housing options tool
Please click HERE to go directly to the self assesment page.
Social (Council) Housing is in great demand and often people can wait a long time before being placed in a council owned property.Housing options are the alternatives to Social Housing that may make it easy and quicker for you to move house.There are lots of different options available but they are not suitable for everyone. Using this tool you will be able to see which options are suitable for you. This tool will ask a series of questions and then guide you through the different options you can explore to enhance your housing situation. The self assessment tool will tailor an action plan depending on your own personal circumstances. Some of the available options include:
- Shared ownership
- Mutual Exchange
- Social Housing
- Mortgage rescue
- Sheltered housing
- Under occupied
- Private rent
CarerSmart is a club from Carers Trust, the UK’s largest carers’ charity and is open to carers, people with care needs and staff and volunteers across the Carers Trust network. Joining is easy and free and once you are a member you can benefit from a wide range offers including:
- Cash back on shopping from numerous high street retailers
- Best rates from energy providers
- Reductions on insurance renewals
- Discounts on holidays and travel arrangements
- Reduced price lifestyle activities
- Free legal advice services
And much much more ... there really is something for everyone. Register today at www.carersmart.org/Account/Register and use the online calculator to see how much you could save. CarerSmart making life a little easier for carers.
LITTLE BOOK OF SCAMS
The little book of big scams contains a number of hints and tips to stop you becoming a victim of fraud. Click HERE to download.
use an independent benefits calculator to find out:
- what benefits you could get
- how to claim
- how your benefits will be affected if you start work
These are free to use, anonymous, and have replaced the Benefits Adviser service. Click HERE to direct you to the GOV website to find out more information.
We understand that paying bills can be a worry, particularly if you are struggling with money.
WaterSure Plus is just one of the ways they can help make things easier, by capping qualifying customers’ bills.
It is available for all household customers who meet certain criteria, whether you have a water meter or not and regardless of who sends you the bill.
If you are eligible, WaterSure Plus will reduce your bill by half. If your application is successful, you will get the discount from the date we receive your application. To find out more information click HERE or visit their website www.thameswater.co.uk
NHS Talking Therapies
Do you know someone who is struggling to cope?
Talking Therapies is a free and confidential NHS service that works with people to help them feel better if someone is suffering from money worries, work stress, trouble sleeping or are feeling low. It offers expert support from people who know what they’re experiencing. The specialist team gives them effective tools and techniques that are proven to work. Thousands of people in the area have used the service and have told us it’s helped them feel like themselves again.
If you, or someone you know would benefit from support, whether it’s a resident you work with, a friend or family member, tell them that Talking Therapies can help them feel better. Whether their issues are caused by problems they face every day, or by events that have happened in their past - Talking Therapies can help. They don’t need to see their GP, they can just visit mytalkingtherapies.org.uk, or call 0300 300 1554 for more information or click HERE for a copy of the leaflet.
Sycamore trust need parent carers views in LBBD
Sycamore Trust have been commissioned by London Borough of Barking and Dagenham, to carry out a survey relating to Parents and Carers Views about local services. These are taken in account in the development of accessible services for people with Autism, This forms part of the Children’s Autism Strategy 2015 – 2018. Sycamore Trust would really appreciate your help by completing a short survey. All responses are anonymous, they would ask that you be truthful, honest and open as without your valued input they would not be able to feedback the true thoughts and feelings of yourselves. Thank you in advance. There is also a free prize draw for completing the survey.
Reclaim @ the Lane
East Thames has a new social enterprise providing reuse furniture which is based in Canning Town called Reclaim @ the Lane. They offer a free collection service for any of your unwanted furniture and have a variety of low cost furniture for sale. Discounts are available if you are in receipt of benefits or an East Thames resident. Please visit www.reclaimatthelane.co.uk or call 020 8522 2330 for further information or click HERE for the flyer.
Did you know we have a business start-up hub in Barking called Starting Point? They can offer office space and support to start your own business, training and ongoing support, breakout and meeting areas and funding opportunities. Please visit www.starting-point.org.uk or call 0203 288 2100 for further information or click HERE for the flyer.