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Family services

Parents can sometimes feel isolated, worried or exhausted by the care that they provide for their child. At times you can feel you are forever attending hospital appointments and trying to obtain services for your child. Friends and family may not always understand the difficulties you face and it may be difficult to discuss your feelings or concerns.

Our family services projects offer information and signposting to services. Support can include:

  • Access to welfare benefits advice
  • Information about services available
  • Access to peer support
  • Carers Assessments
  • Newsletter
  • Help to fill in an emergency plan

Our family services are focused on the needs of parents or carers of children with additional needs. This may include carers of children with:

  • a physical disability
  • a problem with sight, hearing or speech
  • learning difficulties
  • emotional or behavioural problems
  • serious long term illness


Support for carers of disabled children and children with additional care needs.

How can I get this service: 

For an informal chat please contact our main number below and ask to speak to a Carer Information Worker

Service times: 

Monday to Friday, 10-4pm

Contact by telephone: 

020 8593 4422

Contact by email: